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General Troubleshooting

1. I am not able to login

  • Reset your password using the functionality on the login page and try relogin again
  • If it still fails, please contact the CHAI™ administrator.

2. How to get CHAI™ version information

Users can navigate to the Version page by clicking on the "Settings" menu to access dropdown options. Then, click on "Subscription," as demonstrated in the image below. Go to Version

Version shows all the release versions including the information about subscription license.. Version