How To Reset The Password¶

If you have forgotten the password for your user account, you can easily reset it from your admin account by following these steps:

Steps to Reset Password¶

Start by logging in to your CHAI™ account using your admin credentials.

Step 2: Navigate to User Management¶

Once logged in, navigate to the settings section and click on User Management.

User Management Page

Step 3: Locate User¶

Locate the user whose password needs to be reset and click on the edit button, which is found on the right side of the user info row.

Edit Password

Step 4: Change Password¶

In the edit user information page, you can now change the password. Enter the new password, reconfirm it, and then click on the save button to apply the changes.

Step 5: Test New Password¶

After saving the new password, log out from your admin account. Then, attempt to log in to your basic user account again, using the new password.